Frequently Asked Questions

Q.

Why do students go to the Counseling Center?

A.

College brings many changes and challenges. Adjusting to residential life, new freedoms, a less-structured environment, and being away from home and family can be difficult sometimes. Life itself, with relationship, family, financial, and employment issues can add to the pressures students feel.

Students seek counseling for many reasons. For some, it can be that they have tried to work through a situation out on their own and haven’t found a good solution. For some, it can be that intense emotions or problematic behaviors are interfering with their studies or relationships. Sometimes, students come in just because they need to talk to someone who will listen without judging. The reasons that students come to the Counseling Center are as unique as the individual.

The Rosemont Counseling Center offers support to students dealing with a variety of concerns. This is a sampling of some common issues for which students seek help:

Relationship difficulties
Making decisions
Depression
Loneliness
Low self-esteem
Addictions
Adjusting to college life
Feeling overwhelmed
Sexual concerns
Roommate conflicts
Eating disorders
Feeling like they don’t belong
Anger
Stress
Alcohol or drug use
Family issues
Grief over loss of a loved one
Healing emotionally from trauma

Learning how to work through difficult feelings can remove roadblocks to moving forward. Life presents us with many challenges and learning how to deal with uncomfortable emotions in healthy ways can lead to a happier, more fulfilling life and more satisfying relationships.

Q.

Is there any charge?

A.

NO. Counseling is free which makes it a wonderful resource to use while in college.

Q.

How do I get in to see a counselor?

A.

You can call 610-527-0200 x2416 for an appointment or you can drop in. If the door is open, you may be able to be meet with a counselor right away. If our doors are closed, please call x2416 or email the Director of Counseling at bonnie.marshall@rosemont.edu.

Q.

When is the Counseling Center open?

A.

Monday through Friday, 9 a.m. - 4 p.m., only during the main academic year (August through May), on days when there are classes. If our doors are closed, please call x2416 or email the Director of Counseling at bonnie.marshall@rosemont.edu.

Q.

Where is the Counseling Center?

A.

The Center is located in Room 9. of St Joseph Hall, which is in the lower level of the Immaculate Conception Chapel. Entrance is via the exterior door to the right of the main entry, or via the staircase immediately on the right in the Chapel foyer.

Q.

Are the things I say in a counseling session confidential?

A.

YES. By law, personal counseling is CONFIDENTIAL. This applies to everyone, even parents and other college staff! Information can only be released when a student signs a release form which gives consent to provide information to a specific person.

There are some important exceptions: if the student is a danger to him/herself or others, confidentiality may be broken, but only to the extent of assuring the student’s and other’s safety. Other exceptions are suspected child abuse, emergency hospitalization, or some rare cases where there is court involvement.

Q.

What if I’ve never been in counseling before and think I might want to get counseling, but I am not sure? Can I come by the office to meet the counselor and check it out?

A.

ABSOLUTELY! There is no commitment. Counseling is voluntary. The decision to proceed is up to the student.

Meeting with a counselor is a good way to get a sense of whether you want to work with that person. There are two counselors in the Rosemont Counseling Center. One is the Director of Counseling Services and the other is a graduate student intern. You might want to even meet both!

Q.

What actually happens in a counseling session?

A.

You will be invited to share your concerns with the counselor, who will ask questions to help you explore your thoughts and feelings about it.

The counselor will listen without judging you and will not tell you what to do! Only you can decide the best path for you. Instead, she/he will create an environment which empowers you to understand your situation from different perspectives and clarify your needs and goals.

She/he may provide you with helpful resources or information. Sometimes, if you are agreeable, the counselor may teach you new skills, for example, diaphragmatic breathing, a powerful relaxation technique, or the “broken record”, an effective strategy for dealing with difficult people in certain situations.

Q.

I was seeing a counselor at home. Should I visit the Counseling Center?

A.

It is a good idea to make contact with the Director of Counseling Services to talk about how you can receive support while you are here at Rosemont. If you live nearby, we suggest that you continue to see your therapist or other provider and have the Counseling Center be back-up support for you.

If you have a need for more intensive and on-going support, it will be very important to maintain contact with the therapist who already knows you well and can be reached when school is not in session and the Counseling Center is closed.

Q.

Will I always be able to see the counselor with whom I first met?

A.

Not always. The Rosemont Counseling Center is staffed with a full-time licensed professional counselor and graduate student interns. Interns may leave mid year, remain for one year or two.

Additionally, the Counseling Center, in part because it is closed after 4 p.m. during the week, as well as on weekends, holidays, school breaks and over the summer, is not able to provide comprehensive treatment for all students. Sometimes, when a student requires on-going treatment for a serious concern, a referral will be made to off-campus providers.

Q.

What about emergency mental health services?

A.

During business hours, depending on the situation:
call the Counseling Center at 610-527-0200 x 2416;
call Campus Public Safety at 610-527-0200 x2555;
or go directly to Bryn Mawr Hospital Emergency Room (610-526-3000).

After hours or on weekends, depending on the situation: see your Resident Assistant or Residence Coordinator; call Campus Public Safety; or go directly to the Bryn Mawr Hospital Emergency Room.

Q.

I am taking psychotropic medications. Is there a psychiatrist on-campus who can renew my prescription or change my medication, if needed?

A.

The Rosemont Counseling Center has a consulting psychiatrist, a medical doctor able to prescribe medication, who has office hours in the Counseling Center four hours per month.

Referrals to the Center’s psychiatrist are through the Director of Counseling Services. However, in order to be seen by the psychiatrist, the student must also be in counseling on campus.

Q.

Rosemont is a Catholic College. Is the counseling provided by the Center from a Catholic perspective?

A.

NO. Counseling provided by the Counseling Center is non-sectarian. This means that the counselors will respect your religious beliefs. If you do not have any religious tradition or faith, this too will be respected.

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